Map the Current Workflow
Trace the work from start to finish, including hand-offs, systems, decisions and where data is held.
Map the work people do now, then reshape the flow so AI can support defined steps while the team retains judgement, oversight and responsibility.
Trace the work from start to finish, including hand-offs, systems, decisions and where data is held.
Identify where AI can support the work, reshape the flow, and define the right roles and human checkpoints.
Test the workflow with the team, build confidence in how it works, and establish how it will be improved over time.