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Business Negotiations

Close better deals, keep the relationship

2 Days 12 to 16 Participants In-person or virtual English
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Programme overview

About this programme

Negotiation is not a zero sum game; it is the art of finding value. This high impact workshop covers the psychology of persuasion, the mechanics of bargaining, and the importance of relationship building. Participants will learn to move from hard bargaining to principled negotiation to achieve win-win outcomes.

Close better deals while preserving long term relationships.

Who this is for

Is this right for your team?

Sales professionals who negotiate terms, pricing, or scope in every deal they close.

Procurement managers handling supplier relationships and contract renewals.

Business owners who want to move beyond positional bargaining.

What participants leave with

Learning outcomes

Participants walk away with: Personalized Negotiation Playbook.

Prepare effectively using the BATNA framework.

Master the anchoring technique to influence the opening stages of a deal.

Read and interpret non verbal cues to understand the hidden interest of the other party.

Manage difficult negotiators and high pressure tactics with emotional intelligence.

Structure complex deals that maximize value for both sides.

How it runs

Programme flow

01

BATNA and preparation

Define your best alternative and walk-away position before any negotiation starts.

02

Anchoring

Use the first number to shape the trajectory of the entire deal.

03

Reading the room

Identify unspoken interests through non-verbal cues and active listening.

04

Handling pressure

Respond to hard tactics without conceding ground or damaging the relationship.

05

Building the deal

Structure agreements that expand value for both sides rather than splitting the difference.

Business Negotiations

Programme details

Duration2 Days

FormatF2F

Group size12 to 16 Participants

AudienceSales teams, procurement professionals, and business owners
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Your facilitator

Arthoven Ng
Arthoven Ng
Managing Director & Lead Trainer

10+ years in Talent Development. Facilitated programmes across Singapore, Malaysia, and Australia.

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Built for you

We customise this for your context.

Most engagements we run are tailored. We adapt the cases, exercises, and language to your team. When the capability you need is not on this list, we design it.

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