About this programme
Effective communication is the oil that keeps the corporate machine running. This course focuses on the fundamentals: active listening, clarity of message, and medium selection. Participants will learn how to minimize misunderstandings and build stronger professional bridges.
Reduce friction and increase alignment across teams.
Is this right for your team?
Individual contributors who interact with cross-functional teams or multiple stakeholders.
New managers navigating the shift from doing to directing.
Anyone whose written or verbal communication has caused misalignment or friction.
Learning outcomes
Participants walk away with: Communication Style Self Assessment.
Practice active listening to ensure total comprehension of stakeholder needs.
Adapt communication styles based on the recipient's personality and preferences.
Choose the right medium for the intended outcome.
Draft concise, action oriented written communications.
Give and receive constructive feedback in a way that preserves relationships.
Programme flow
Active listening
Build the habit of listening to understand, not to respond.
Message clarity
Structure any communication around the outcome you want, not the information you have.
Medium selection
Choose the right channel for the right conversation.
Written communication
Draft emails and documents that are clear, short, and action-oriented.
Giving and receiving feedback
Exchange critical information in a way that strengthens the relationship.
Programme details
Your facilitator
10+ years in Talent Development. Facilitated programmes across Singapore, Malaysia, and Australia.
We customise this for your context.
Most engagements we run are tailored. We adapt the cases, exercises, and language to your team. When the capability you need is not on this list, we design it.