Workflow Redesign
About this programme
Workflow Redesign is a practical working session for people responsible for a system or process. Together, we map a current workflow from start to finish: where data is stored, how it moves, what is processed, and where people interact with internal and external stakeholders.
With that map in view, we assess what AI can and cannot do within your organisation's approved tools, access, and governance requirements. We then redesign the workflow around credible AI-enabled improvements, with clear human ownership and practical next steps.
Is this right for your organisation?
Process and system owners responsible for how work moves from start to finish.
Functional and operational leaders who can see the data, handoffs, and dependencies across a workflow.
Transformation and project leads responsible for coordinating internal and external stakeholders.
Learning outcomes
Map a current workflow end to end, including handoffs, data stores, processing steps, and touchpoints.
Identify how data moves through the workflow and where internal and external stakeholder interactions add complexity.
Assess AI capabilities and limitations against your organisation's approved tools, access, and governance requirements.
Redesign a workflow around credible AI-enabled improvements, clear human oversight, and practical next steps.
We customise this for your context
Tell us what your team needs to do differently, the time and budget available, and the context we need to work within. We will shape the right engagement together.
Talk through your needs